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FREQUENTLY ASKED QUESTIONS
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Are your products environmentally friendly and sustainable?Yes, we are committed to sustainability and use recyclable packaging. We strive to minimise our environmental impact throughout our production process.
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Are your tallow-based skincare products safe for children or pregnant women?Yes, our products are gentle, natural, and suitable for the most sensitive skin, making them safe for use by children and pregnant women. However, we recommend consulting with a healthcare professional for specific concerns.
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Do you offer samples or trial sizes of your products?No, we do not offer sample or trial sizes of our products, because we are confident you will love our products, and come back for more!
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Do you offer international shipping?Yes, we offer international shipping to selected destinations. Please refer to our shipping policies for more information on available countries and associated costs.
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Does tallow smell bad?Organic, grass-fed beef tallow does have a beefy scent, it differs from mild to slightly stronger between batches. Tallow products tend to have differences like this because of their strong nutritional profile, which is unavoidable. We offer scented tallow products, infused with essential oils to maintain the nutritional power of tallow while offering a pleasant smell. However, if you don't mind the subtle beefy smell, try our pure, unscented tallow products!
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Is tallow suitable for all skin types?Yes, tallow is suitable for all skin types, including sensitive and acne-prone skin. It absorbs quickly into the skin without clogging pores.
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Can your products be used on the face as well as the body?Yes, our skincare products are suitable for both facial and body use. We recommend following specific application instructions for best results.
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What is tallow, and why do you use it in your skincare products?Tallow is rendered animal fat, typically from cows. We use 100% grass-fed beef tallow in our skincare products for its rich nutrient content, moisturising properties, and similarity to the skin's natural oils.
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Do your products contain any artificial ingredients or additives?No, our products are free from synthetic fragrances, colors, and preservatives. We believe in using natural and minimal ingredients to promote healthy skin.
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Can tallow-based skincare products help with certain skin conditions?Yes, tallow-based skincare products can help with common skin issues like dryness, eczema, or psoriasis due to their moisturising and nourishing properties.
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How should I store your tallow-based skincare products?Store our products in a cool, dry place away from direct sunlight to maintain their quality and longevity. We don't use any chemicals or preservatives so our batches can differ from one to another. If you see any signs of spoilage stop using immediately.
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Will tallow-based products leave a greasy residue on my skin?No, contrary to what 'Big Skincare' wants you to think, tallow absorbs quickly into the skin, leaving it moisturised without a heavy or greasy feel.
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Are your products cruelty-free and ethically sourced?Yes, our tallow is grass-fed and sourced from humanely raised cows, and our products are cruelty-free. We prioritise ethical sourcing practices throughout our supply chain.
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